The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Beds!
“The double bed was incredibly comfortable, allowing me to get a great night's sleep during my business trip.” view full review
Well-Appointed Bathrooms
“The bathroom exceeded my expectations with its modern fittings and cleanliness, providing a pleasant space to unwind.” view full review
Spotless Rooms
“The room was impeccably clean and full of character, making my stay feel charming and welcoming.” view full review
Perfect Tea Setup
“The tea-making facilities in the room were a good touch, allowing me to enjoy a warm drink at my convenience.” view full review
General
Free Wi-Fi
Parking
Dining
Bar/ Lounge area
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
Media
Television
Show more
Location
1 Clayton Road,
Newcastle-under-Lyme,
United Kingdom,
STS 4AF,
Staffordshire
Map view
1 Clayton Road,
Newcastle-under-Lyme,
United Kingdom,
STS 4AF,
Staffordshire
City landmarks
Garden
Trentham Gardens
3.4
km
Garden
Trentham Estate
3.5
km
Zoo
Trentham Monkey Forest
4.4
km
Park
Waterworld
4.6
km
Church
Newcastle Baptist Church joined with URC Clayton
690 m
St John's Church
1.2
km
Church
st andrews
1.3
km
Trent Vale Gospel Hall
1.1
km
Church
St John's Church Trent Vale
1.2
km
Newcastle under Lyme Castle
2.5
km
High Street
War Memorial
2.5
km
Vue Newcastle Under Lyme
1.3
km
Church
St Peters methodist Church
1.3
km
Trent Vale Methodist Church
1.5
km
Newcastle-under-Lyme Canal
1.5
km
Saint Matthias Hanford Parish Church
2.0
km
St Teresa of the Child Jesus Catholic Church
1.7
km
Church
Church of St Giles
2.6
km
Chapel of Rest
1.8
km
Britannia Stadium
3.2
km
Church of St Thomas the Apostle
2.2
km
Museum
The Brampton Museum
3.1
km
Church of St Thomas
2.3
km
Park
Lyme Valley Park
2.3
km
Convent of Mercy
2.1
km
Saint Paul's Parish Church
2.4
km
Church
Newcastle Baptist Church
2.1
km
Nearby
St James the Great
450 m
Restaurants
Seabridge Fish Bar
540 m
24 Windermere Road
Rose Of Kashmir
790 m
1 Orwell Place
Northwood Garden Centre & Coffee Shop
930 m
Norhtwood garden centre
Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
friendly staff
warm room
poor cleanliness
need for updating
5.2/10
Guest rating
Rooms
5.0
Location
6.3
Service
6.5
Dining
5.0
Guest reviews
5.2/10
based on 10 reviews
5.6
5.6/10 based on 1465 reviews
Kevin
United Kingdom,
May
2024
6.4/10
For £45 per night, I was pleasantly surprised with the cleanliness and tidiness of the room, despite some dated furnishings. The carpets were stained, but overall, it was a decent stay considering the price.
Rooms
6.0
The room's furnishings were dated and some items needed maintenance, but the room was clean and tidy.
Service
7.0
Although the staff seemed uninformed and a bit rude at times, they managed to make my stay warm and comfortable.
Location
8.0
The location was excellent, with a nice pub nearby and easy access to essential amenities like a petrol station.
Dining
5.0
The dining options were limited and the service a bit lacking, making it less of a bargain than initially thought.
Facilities
6.0
The overall facilities needed some work, but they served their purpose adequately.
Shaun
United Kingdom,
January
2024
5.0/10
Upon arrival, the hotel gave off a slightly derelict impression, and the room cleanliness left much to be desired with visible dirt and dust. While the warmth was appreciated, the overall state of the hotel was disappointing. The staff were friendly and accommodating, which was a plus, but the dining experience was subpar due to limited options. Although the location was convenient, the need for updating and poor facilities were notable drawbacks.
Rooms
5.0
The room cleanliness was disappointing with visible dirt and dust, but it was warm.
Service
7.0
The staff were friendly and accommodating.
Location
5.0
The location was convenient, but the overall state of the hotel was disappointing.
Dining
5.0
The dining experience was subpar due to limited options.
Facilities
5.0
The facilities were in need of updating and were disappointing.
friendly staff
poor cleanliness
Joyce
United Kingdom,
January
2024
5.6/10
The hotel had a mix of positives and negatives. While the room was clean and the bed was comfortable, it was overall tired, gloomy, and unattractive. The service was a hit or miss, with some pleasant interactions but also some issues like trying to charge extra. The location was convenient, close to the motorway, with free parking, but had some drawbacks like moldy windows and fittings in some areas. The dining options were essential for me as a business traveler, but unfortunately, they were lacking. Overall, there were some ups and downs during my stay.
Rooms
5.0
Despite the clean and comfortable bed, the room itself was tired, gloomy, and unattractive.
Service
6.0
The service was a mix of pleasant interactions and some issues like being asked for extra charges unexpectedly.
Location
7.0
The location was convenient, being close to the motorway with free parking, but some maintenance issues like moldy windows were noticeable.
Dining
5.0
As a business traveler, dining options were essential, but unfortunately, they were lacking during my stay.
Facilities
6.0
The facilities had some maintenance issues like carpets and furniture in need of repair.
Stephanie
United Kingdom,
January
2024
5.2/10
The hotel is conveniently located near the Nuffield hospital and close to Newcastle, Stoke, and Hanley. The room, though reasonably priced, was a bit scruffy in places and uncomfortably warm during hot weather. The cleanliness could be improved with stained carpets and uneven floors.
Rooms
6.0
The room was reasonably priced but had a few issues like being too warm and having a scruffy appearance in some areas.
Service
5.0
The staff were courteous, but there were instances of personal calls during check-in and lack of attention to maintenance issues like broken doors and cleanliness.
Location
7.0
The location was convenient for my visit to the Nuffield hospital, but the communal areas showed signs of wear with dirty handles and frames.
Dining
5.0
The dining experience fell short as the breakfast was not available on time, essential for business travelers like me, and the restaurant condition was disappointing.
Facilities
5.0
The facilities need improvement with accessibility issues to the bar and restaurant affecting the overall experience.
Pete
United Kingdom,
November
2023
5.8/10
I had a mixed experience at this hotel. The rooms were a major letdown with uncomfortable beds and a broken toilet seat. On the bright side, the service was superb, especially James on the evening shift and the friendly receptionist. The location was the saving grace, being close to lively pubs and restaurants, although the overall area seemed neglected. The dining options were lacking, forcing me to venture out for breakfast, but the made-from-scratch pizza was a pleasant surprise.
Rooms
5.0
The room I stayed in was horrible, with unbearable heat and no control over the radiator.
Service
9.0
The service was top-notch, with friendly and helpful staff members throughout my stay.
Location
7.0
The hotel's location was the only positive aspect, being conveniently close to various dining and entertainment options.
Dining
5.0
The breakfast experience was disappointing, with limited options and a not ready restaurant in the morning.
Facilities
6.0
The facilities seemed basic but satisfactory for a short stay.
Mark
United Kingdom,
November
2023
5.0/10
I was slightly disappointed with my stay at the hotel. The room I was given was not what I paid for, and it felt a bit tired with stained carpets. On the positive side, it was free of charge, and the service was helpful and friendly. However, the location was not great, and the area didn't leave a good impression. The dining experience fell short with cold meals and a delayed breakfast setup.
Rooms
5.0
The room I stayed in was not what I had booked, and the carpets were stained.
Service
7.0
The staff were helpful and nice during my interactions.
Location
5.0
While the hotel's location wasn't ideal and didn't make a great impression, it was convenient for my business needs.
Dining
5.0
The dining experience was disappointing with cold meals and delays in breakfast setup.
Facilities
6.0
There were no specific comments about the hotel's facilities.
Alan
United Kingdom,
September
2023
5.0/10
The hotel had a mix of positives and negatives. The rooms were pleasantly scented but quite cold and dirty. The service varied from very friendly to not all that helpful. The location was satisfactory but in need of maintenance. The dining options were limited and not well-prepared. The facilities were lacking in some areas.
Rooms
5.0
The rooms were quite cold and dirty, with stained carpet and worn headboard.
Service
6.0
The service ranged from very friendly to not all that helpful.
Location
5.0
The location was satisfactory but in need of maintenance.
Dining
5.0
The dining options were limited and not well-prepared.
Facilities
5.0
The facilities were lacking in some areas.
Martin
United Kingdom,
July
2023
6.4/10
The hotel had a convenient location close to my job, although I got lost a few times finding it. The service was efficient, and the staff were friendly and helpful. The dining experience was not impressive due to limited options and pricing. The rooms were in need of renovation but were better towards the back of the hotel.
Rooms
6.0
The rooms seemed nice but were in desperate need of an overhaul.
Service
8.0
The staff were friendly and efficient.
Location
7.0
The location was convenient for my job, but it took me a while to find it.
Dining
5.0
The dining experience was not a bargain and had limited options.
Facilities
6.0
The facilities were average but could use some improvement.
Convenient location
Limited dining options
John
United Kingdom,
July
2023
6.4/10
The suite room I stayed in was old and worn, not totally disgusting, but could use some updating. The service was very accommodating, friendly, and helpful, even though I was told they couldn't provide milk for the room. The location was convenient, close to the Nuffield hospital I needed to visit, with easy access to main routes and on-site parking. The dining experience was affected by ongoing renovations, making it challenging to access the bar and restaurant for an 8 am breakfast.
Rooms
6.0
The suite room was old and worn, but not totally disgusting. After a long day, they served their purpose.
Service
9.0
The service was very accommodating, friendly, and helpful, despite the initial issue with the milk request. The team even checked for photo ID during check-in in a Land Rover.
Location
8.0
The location was very close to the Nuffield hospital where I had to go the next day, with plenty of on-site parking and easy access to main routes. There was a lovely pub down the road with great food.
Dining
5.0
The Mediterranean dishes were nice, but the restaurant was not ready for 8 am breakfast due to ongoing renovations, impacting the overall experience.
Facilities
5.0
The facilities were limited due to ongoing renovations, which affected the access to the bar and restaurant for breakfast.
friendly staff
dated rooms
Barry
United Kingdom,
May
2023
5.0/10
I had a disappointing experience at this hotel. The rooms were so dirty that I found hair from previous guests in the bathtub, and they seemed old and run-down, like something from the sixties. I even had to switch rooms, which was not a great start to my stay. The service was extremely poor, with staff failing to address cleanliness issues and a general lack of professionalism. The location, however, was convenient for travelers looking to break up a long journey, but the state of the hotel overall was a letdown.
Rooms
5.0
The rooms were dirty and in poor condition.
Service
5.0
The service was below expectations.
Location
5.0
The location was convenient for a stopover, but the overall cleanliness of the hotel was subpar.
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